Home / About

One team. One relationship. Everything IT.

We founded CloudStore SA because the model most businesses were stuck with — a different vendor for security, support, backup and response — wasn't serving them. Now it's all one relationship. All one accountable team.

/ 01 · Approach

Prevention-first.

Stopping an incident is always cheaper than recovering from one. Our service model is weighted toward the preventive work that keeps you out of trouble in the first place — hardening, monitoring, user training.

When incidents do happen, the framework for responding is already in place, rehearsed, and documented.

/ 02 · Positioning

Vendor-neutral, platform-agnostic.

We support macOS, Windows and Linux equally. We don't push you onto the stack that earns us the best margin — we match your tools to your workload.

That includes VOIP/PABX, cloud hosting, wireless infrastructure, firewalls — anything your business actually runs on.

/ What doesn't flex

Four commitments we make to every client.

/ 01
Accountable
Named engineers, direct lines, real escalation paths. When something goes wrong, you know exactly who to call — and that person knows your environment.
/ 02
Documented
Every configuration, every policy, every password reset is recorded. No mystery boxes, no "only our guy knows how this works". You own your environment.
/ 03
Tested
Backups that haven't been restored are wishful thinking. We test. We rehearse. We document the recovery time objective and we hold ourselves to it.
/ 04
Boring
The best cybersecurity outcome is a quiet year. Our job is to be so consistent you forget we're there — and to speak up clearly only when something actually matters.

Ready to consolidate vendors?

Tell us about your current setup. We'll come back with a scoped, fixed-outcome proposal within one business day.

Request a scope